Cookie policy

1. Introduction

This Cookie Policy explains how and why we use cookies and similar technologies on our website. Cookies help us deliver our services, improve them, and enhance your user experience.

We provide information about the types of cookies we use, their purposes, and how you can manage your preferences.

For more information on how we process personal data, please refer to our Privacy Policy.

2. What are cookies and similar technologies?

Cookies are small text files stored on your device when you visit a website. They allow the site to remember information about you – such as your language preferences or items in your shopping cart.

In addition to standard cookies, we also use similar technologies such as:

  • Local Storage & Session Storage: Store data locally in your browser – for example, language or region preferences.
  • Tracking pixels (web beacons): Tiny transparent images used, for instance, in emails or for marketing purposes.
  • JavaScript tags & SDKs: Used to collect usage data or to load external services and content.

Some of these technologies are set directly by us (“first-party cookies”), while others are provided by our partners (“third-party cookies”).

3. What cookies do we use?

We use different types of cookies and similar technologies on our website. Each serves a specific purpose and may be set either by us or by third-party providers. Below is an overview of the categories:

3.1. Strictly Necessary Cookies

These cookies are essential for the basic functioning of our website. They enable core features such as page navigation, secure login, and protection against malicious activity. These cookies do not require your consent.

  • Remember your session or login state
  • Enable secure transactions
  • Manage cookie consent preferences

3.2. Functional / Preference Cookies

These cookies allow the website to remember choices you make, such as language, region, or accessibility settings. They improve your experience but are not strictly necessary to use the site. These require your consent.

  • Store selected language and region
  • Remember interface customizations
  • Retain accessibility or contrast settings

3.3. Analytics / Performance Cookies

Analytics cookies help us understand how visitors interact with our site by collecting anonymous information. They provide insights that help us improve the structure and content of the website. Consent is required.

  • Track pages visited and time spent
  • Detect errors or broken links
  • Measure user engagement

3.4. Marketing / Targeting Cookies

These cookies are used to display personalized advertising or track user behavior across websites. They are often set by third-party providers and require your explicit consent.

  • Enable remarketing campaigns (e.g., Google Ads, Facebook Pixel)
  • Build user profiles based on browsing behavior
  • Measure ad campaign effectiveness

3.5. Unclassified Cookies

These are cookies that are in the process of being categorized or are used by tools not yet fully documented. They may be added through new features or third-party services.

4. List of cookies used

Below is a list of cookies and similar technologies used on this website. This includes their name, purpose, provider, storage duration, and type. The information is regularly reviewed and updated as necessary.

NameDescriptionProviderExpirationType
x-gdpr-consentStores your GDPR consentmasterello.comExpires in 1 yearEssential
m_tokenSession access tokenmasterello.comExpires in 4 minutesEssential
r_tokenRefresh token used for reauthenticationmasterello.comExpires in 24 hoursEssential
x-localeStores your selected languagemasterello.comExpires in 1 yearEssential
x-cityStores your selected citymasterello.comExpires in 1 yearEssential
x-is-worker-registrationUsed to redirect the user after loginmasterello.comExpires in 1 yearEssential
OAUTHUsed for OAuth authenticationGoogle OAuthExpires at end of sessionEssential
__cf_bmUsed by Cloudflare to manage bot trafficCloudflareExpires in 30 minutesEssential
_ga_*Used by Google Analytics to track usageGoogle AnalyticsExpires in 2 yearsAnalytics
_gaUsed by Google Analytics to distinguish usersGoogle AnalyticsExpires in 2 yearsAnalytics

5. Managing your cookie preferences

You have the right to decide whether to accept or reject optional cookies. You can manage your preferences at any time using the “Cookie Settings” link available in the footer of our website.

In addition to our on-site settings, you can control cookies directly through your web browser. Most browsers allow you to:

  • View which cookies are stored on your device
  • Delete all or selected cookies
  • Block third-party cookies
  • Clear all cookies when you close the browser

Please note that disabling certain cookies may impact the functionality of our website. Essential cookies cannot be turned off as they are required for core operations.

You can also opt out of certain third-party tracking cookies via services such as:

Manage your cookie preferences
Essential cookies
Functionality cookies
Analytical cookies
Marketing cookies

6. Changes to this cookie policy

We may update this Cookie Policy from time to time, for example to reflect changes in applicable laws or in the technologies we use.

The date of the latest revision is indicated below. We encourage you to review this page regularly to stay informed about how we use cookies and how you can manage your preferences.

Last updated: May 21, 2025

7. Contact information

If you have any questions about this Cookie Policy or the use of cookies on our website, feel free to contact us: